Alpha is a Department of Health & ACTVET Approved, ISO 9001:2015 Certified Healthcare Management Consultancy

Tawqeet · Quality Assurance

Healthcare quality assurance, automated with Tawqeet

Tawqeet is Alpha's automation platform that keeps your facility audit-ready across clinical, operational, infrastructural and administrative domains. We analyse your existing system, define combined KPIs, and build a performance improvement plan aligned to international best practice and DOH, DHA and MOH compliance.

Healthcare quality assurance, automated with Tawqeet
4 domainsclinical to administrative
KPI drivenmeasurable outcomes
Audit readyDOH, DHA, MOH
Dedicated PMsingle point of contact
How Tawqeet works

One platform for standards, insight and compliance

Tawqeet reviews how well an existing facility adapts to defined standards and guidelines across clinical, operational, infrastructural and administrative domains. It measures operational efficiency, patient satisfaction and quality of service, giving owners and investors meaningful insight into outcomes and sustainability, while ensuring regulatory compliance.

We assign a dedicated project manager to every client, so you have one point of contact throughout implementation. We train your in-house staff on best practice and design periodic monitoring to sustain compliance. Improvise, accomplish and sustain, with Tawqeet.

towqeet-processBETTERHEALTHCAREFACILITYQUALITY OFSERVICEPATIENTSATISFACTIONHEALTH AUTHORITY GUIDELINES AND REGULATIONSOPERATIONALADMINISTRATIVEFOCUSED DOMAINSRESULTS OPTIMISATIONACHIEVEMENT
The Tawqeet process

Digitising the work of a compliant facility

Tawqeet automates policies, actions, human resources, clinical operations and licensing by digitising key processes, plus facility risk and incident management, in one centrally controlled, multi-layered platform for seamless implementation and progress monitoring.

Tawqeet packages

Choose the plan that fits your facility

Run your organisation's operations from a single platform, cut the cost and complexity of managing them across departments, and add functions as your facility grows.

Tawqeet for audit compliance

A focused solution for regulatory and quality domains. When compliance is due, such as periodic inspections, the platform handles documentation, quality improvements and staff training so your facility stays audit-ready.

Tawqeet for enhancement

For facilities that are compliant and want to improve. Tawqeet optimises workflows, KPIs and patient experience across every domain for measurable gains in performance and care quality.

Full Tawqeet automation program

Our most comprehensive package covers all domains and secures the sustainability of the implementation. Overseen by a dedicated account manager and delivered by our expert team, so your facility is always ready for operational and regulatory needs.

Tailored audits

Built for your facility type

Tawqeet for medical centres

Audit your medical centre across clinical, operational, infrastructural and administrative domains. We identify process gaps and improve or eliminate them for better care delivery, stronger business outcomes and regulatory compliance.

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Tawqeet for homecare centres

Audit homecare across the focus domains, with billing and submissions cross-verified for accuracy. Analysis covers your corporate office and patient-care area, meeting health authority and Tasneef requirements.

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FAQ

Quality assurance and Tawqeet questions

What is Tawqeet?

Tawqeet is Alpha's automation platform that keeps a healthcare facility audit-ready across clinical, operational, infrastructural and administrative domains. It digitises key processes, defines KPIs and drives a performance improvement plan aligned to international best practice and DOH, DHA and MOH compliance.

Which domains does Tawqeet cover?

Tawqeet works across four domains: clinical, operational, infrastructural and administrative. It measures operational efficiency, patient satisfaction and quality of service while ensuring regulatory compliance.

What Tawqeet packages are available?

Three: Tawqeet for audit compliance for regulatory and quality domains, Tawqeet for enhancement for facilities that want to improve, and the full Tawqeet automation program covering all domains with a dedicated account manager.

Which facilities is Tawqeet built for?

Tawqeet offers tailored audits for medical centres and for homecare centres. Homecare analysis cross-verifies billing and submissions and covers both the corporate office and patient-care area, meeting health authority and Tasneef requirements.

Do we get a dedicated point of contact?

Yes. We assign a dedicated project manager to every client, so you have one point of contact throughout implementation, and we train your in-house staff and design periodic monitoring to sustain compliance.

Make your facility audit-ready

Talk to our team about the right Tawqeet plan for your clinic, centre or hospital.

Start with Tawqeet